Contact PeachyList

We're Here to Help!

Get in Touch

Have questions, feedback, or need assistance? Our support team at Peachy Technologies is here to help. Choose the best way to reach us below, and we'll get back to you as soon as possible.

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Email Support

Send us a detailed message and we'll respond within 24-48 hours.

SupportTeam@peachytechnologies.com
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Visit Our Website

Learn more about PeachyList and explore our resources.

www.peachytechnologies.com
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Help & Guide

Find answers to common questions in our comprehensive help guide.

View Help Guide

What We Can Help With

Our support team is ready to assist you with:

  • Account Issues: Login problems, phone number changes, account deletion.
  • Guest Management: Inviting guests, removing guests, guest access issues.
  • Technical Support: App crashes, sync problems, feature malfunctions.
  • Feature Requests: Suggestions for new features or improvements.
  • Privacy & Data: Data export requests, privacy concerns, GDPR/CCPA inquiries.
  • Bug Reports: Report any bugs or unexpected behavior in the app.
  • General Questions: Any other questions about PeachyList.

⏰ Response Time

Email Support: We aim to respond to all inquiries within 24-48 hours during business days (Monday-Friday).

Business Hours: 9:00 AM - 5:00 PM PST

Holidays: Response times may be longer during holidays and weekends.

💡 Before You Contact Us

To help us assist you more quickly, please:

  • Check our Help Guide for common solutions.
  • Include your phone number (for account verification).
  • Describe the issue in detail with steps to reproduce (if applicable).
  • Mention your device type (iOS/Android) and app version.
  • Attach screenshots if relevant to your inquiry.

Frequently Asked Questions

❓ How do I reset my password?

PeachyList uses phone number authentication, so there's no password to reset. Simply log in with your phone number, and you'll receive a verification code via SMS.

❓ How do I delete my account?

Navigate to the Account tab, scroll down to find "Remove account," and follow the confirmation steps. Note that this action is permanent and cannot be undone.

❓ Can I cancel my subscription?

Yes! For subscription management and cancellation requests, please contact us at SupportTeam@peachytechnologies.com with your account details.

❓ How do I invite a guest to my account?

Go to the Account tab, tap "+ Add guest," enter the guest's phone number in the format (619) 333-5555, and click "Add Guest." Your guest will then need to download the app and sign in with their phone number.

❓ Why isn't my shopping list syncing?

Make sure you have an active internet connection. PeachyList requires internet connectivity to sync data in real-time. If the issue persists, try logging out and back in, or contact our support team.

❓ How much does PeachyList cost?

PeachyList starts at just $1.50 per month for the account owner. Guests you invite must have their own active PeachyList subscription to collaborate. You can invite as many guests as you’d like.

❓ Is my data secure?

Yes! We use Firebase's secure cloud infrastructure with encryption in transit and at rest. We implement phone number authentication, security rules, and regular monitoring to protect your data. Read our Privacy Policy for more details.

❓ Can I use PeachyList on multiple devices?

Yes! Your shopping lists automatically sync across all devices where you're logged in with the same phone number. Changes made on one device appear instantly on all others.

❓ What if my question isn't answered here?

No problem! Email us at SupportTeam@peachytechnologies.com or check our Help Guide for more detailed information.

📍 Company Information

Company Name: Peachy Technologies

Product: PeachyList - Collaborative Shopping List App

Email: SupportTeam@peachytechnologies.com

Website: www.peachytechnologies.com

💬 We Value Your Feedback

Your feedback helps us improve PeachyList! Whether you have suggestions for new features, encountered a bug, or just want to share your experience, we'd love to hear from you.

Send your feedback to: SupportTeam@peachytechnologies.com